support@novatech-au.com

Frequently Asked Questions

How long does shipping take?

Orders are dispatched within 24 hours and typically arrive in 3–7 business days.

Do you offer free shipping?

Yes — free standard shipping on every order, no minimum required.

What is your return policy?

You can return any item within 30 days for a full refund. See our Returns page for details.

How do I track my order?

Use the Track Your Order page and enter the order number from your confirmation email.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

Do you ship internationally?

Currently we ship within Australia only.